Refund Policy
Last updated: December 25, 2024
14-Day Money-Back Guarantee
Not satisfied? Get a full refund within 14 days of purchase. No questions asked.
Our Promise
We want you to be completely satisfied with Hyper. If for any reason you're not happy with your purchase, we offer a straightforward 14-day money-back guarantee.
Refund Eligibility
Subscription Plans (Monthly & Yearly)
- Request a refund within 14 days of your initial purchase or any renewal
- Full refund of the current billing period
- Your subscription will be canceled immediately
- License access will be revoked upon refund
Lifetime License
- Request a refund within 14 days of purchase
- Full refund of the $99 purchase price
- License access will be revoked upon refund
How to Request a Refund
To request a refund, simply:
- Email us at support@gethyper.co with subject line "Refund Request"
- Include the email address used for purchase
- We'll process your refund within 3-5 business days
That's it. No lengthy forms, no hassle.
Refund Method
Refunds are processed through our payment provider, Paddle, and will be credited to your original payment method. Depending on your bank or card issuer, it may take 5-10 business days for the refund to appear on your statement.
After 14 Days
While we don't offer automatic refunds after 14 days, we understand that exceptional circumstances happen. If you have a special situation, please contact us and we'll do our best to help.
Canceling Without Refund
If you simply want to cancel your subscription without requesting a refund, you can do so at any time. Your access will continue until the end of your current billing period. See our Terms of Service for more details on cancellation.
Questions?
If you have any questions about our refund policy, please don't hesitate to reach out at support@gethyper.co. We're here to help.