Privacy Policy

1. Introduction

This Privacy Policy explains how Hyper ("we", "our", or "us") collects, uses, and protects your information when you use our Figma plugin and website (collectively, the "Service"). We are committed to protecting your privacy.

2. Information We Collect

2.1 Information You Provide

• Email address: When you purchase a license, we collect your email to deliver your license key and provide support.
• Payment information: Processed securely by our payment provider, Paddle. We do not store your credit card details.

2.2 Automatically Collected Information

• Device identifier: A unique identifier to manage license activation (one device per license).
• Usage data: Basic analytics about plugin usage to improve our Service.

2.3 Information We Do NOT Collect

Your designs never leave your browser. All document processing (export/import) happens locally on your device. We do not have access to, store, or transmit your Figma designs, exported files, or any content you create.

3. How We Use Your Information

We use collected information to:

• Deliver and activate your license
• Provide customer support
• Send important updates about the Service
• Process payments and refunds
• Improve our Service

4. Third-Party Services

We use the following third-party services:

• Paddle: Our payment processor (Merchant of Record). They handle all payment processing, tax calculation, and invoicing. See Paddle's Privacy Policy.
• Firebase: We use Firebase for authentication and database services. See Firebase Privacy Policy.
• Resend: We use Resend to send transactional emails (license keys, verification codes). See Resend's Privacy Policy.

5. Data Retention

We retain your email and license information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal purposes.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Withdraw consent: Opt out of marketing communications at any time

To exercise these rights, contact us at support@gethyper.co.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@gethyper.co.